PAIA Manual
Prepared in terms of section 51 of the Promotion of Access to Information Act, 2000.
1. Private Body Details
Entity: NOU BOU INDUSTRIES (Pty) Ltd
Product/Trading name: ClientConnect AI
Registration number: 2024/828032/07
Email: info@clientconnectai.co.za
2. Information Officer
Designation: Information Officer
Contact email: info@clientconnectai.co.za
Phone: 081 615 4542
3. Records Available
- Company registration and statutory records
- Operational and financial records
- Customer and service records (subject to POPIA and contractual duties)
- Website and support records
4. Request Procedure
PAIA requests must be submitted in writing to the Information Officer. We may request proof of identity and any prescribed request fee where applicable.
Send requests to: info@clientconnectai.co.za
5. Grounds for Refusal
Access may be refused where disclosure is prohibited or limited by PAIA, POPIA, confidentiality obligations, legal privilege, or protection of third-party rights.
6. Availability
This PAIA Manual is available on this website and on request from the Information Officer.